Anyone used animal friends insurance?

Discussion of experiences with obtaining and claiming on Pet Insurance, how to select an insurer and what to look for in a policy
Sarahdol75
Posts: 369
Joined: 06 Aug 2014, 17:24

Re: Anyone used animal friends insurance?

Post by Sarahdol75 » 06 Oct 2018, 16:37

Animal Friends, have not paid out for Harleys stroke, wouldnt use them if you paid me :cry:
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Pollydoodle
Posts: 2229
Joined: 10 Sep 2010, 18:36

Re: Anyone used animal friends insurance?

Post by Pollydoodle » 07 Oct 2018, 15:34

Sarahdol75 wrote:Animal Friends, have not paid out for Harleys stroke, wouldnt use them if you paid me :cry:

Sorry to read this , all you need after the trauma. What is Animal Friends reason for refusing to pay ? Does your vet think their position is justified?

linny
Posts: 4993
Joined: 30 Oct 2007, 11:25
Location: Newton Abbot Devon
Contact:

Re: Anyone used animal friends insurance?

Post by linny » 08 Oct 2018, 13:16

Sarahdol75 wrote:Animal Friends, have not paid out for Harleys stroke, wouldnt use them if you paid me :cry:
Why not?.....can you take it up with the insurance ombudsman?
:twisted: :twisted: :|

Sarahdol75
Posts: 369
Joined: 06 Aug 2014, 17:24

Re: Anyone used animal friends insurance?

Post by Sarahdol75 » 08 Oct 2018, 17:28

I only had a basic insurance costing less than £10.00 a month, I always said I was going to change it to a better one, but kept forgetting :x then it was too late.

Apparently I am only insured for a maximum of £500.00 per illness up to a maximum of £3 000.00 so 6 illnesses a year !!!!!!

It didnt read like that to us, I thought it was an illness up to £3 000.00 a year.

Vets are not interested said I should read and read through all the paperwork.
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