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Re: Anyone used animal friends insurance?

Posted: 06 Oct 2018, 16:37
by Sarahdol75
Animal Friends, have not paid out for Harleys stroke, wouldnt use them if you paid me :cry:

Re: Anyone used animal friends insurance?

Posted: 07 Oct 2018, 15:34
by Pollydoodle
Sarahdol75 wrote:Animal Friends, have not paid out for Harleys stroke, wouldnt use them if you paid me :cry:

Sorry to read this , all you need after the trauma. What is Animal Friends reason for refusing to pay ? Does your vet think their position is justified?

Re: Anyone used animal friends insurance?

Posted: 08 Oct 2018, 13:16
by linny
Sarahdol75 wrote:Animal Friends, have not paid out for Harleys stroke, wouldnt use them if you paid me :cry:
Why not?.....can you take it up with the insurance ombudsman?
:twisted: :twisted: :|

Re: Anyone used animal friends insurance?

Posted: 08 Oct 2018, 17:28
by Sarahdol75
I only had a basic insurance costing less than £10.00 a month, I always said I was going to change it to a better one, but kept forgetting :x then it was too late.

Apparently I am only insured for a maximum of £500.00 per illness up to a maximum of £3 000.00 so 6 illnesses a year !!!!!!

It didnt read like that to us, I thought it was an illness up to £3 000.00 a year.

Vets are not interested said I should read and read through all the paperwork.